SAP QM Interview Questions and Answers

SAP QM Interview Questions

SAP QM is a module in SAP ERP (Enterprise Resource Planning) that provides tools to effectively manage and control quality throughout the entire business process. It helps organizations ensure that their products or services meet the required quality standards and comply with regulations. SAP QM integrates with other SAP modules like Materials Management (MM), Production Planning (PP), and Sales and Distribution (SD).

Key features of SAP QM include:

  1. Quality Planning: Define inspection plans, sampling procedures, and quality certificates.
  2. Quality Inspection: Perform inspections during various stages of production and logistics.
  3. Quality Control: Monitor and control the quality of products using statistical process control (SPC) and other tools.
  4. Quality Certificates: Generate and manage certificates to demonstrate compliance with quality standards.
  5. Audit Management: Conduct internal and external audits to ensure compliance with quality requirements.

Top 10 Advanced SAP QM Interview Questions

Question: What is the difference between Inspection Lot and Inspection Type in SAP QM?


Inspection Lot: An inspection lot represents a set of items that require inspection. It’s a collection of materials or products that are subject to quality control measures. Inspection lots are created based on various triggers like goods receipt, production order, or customer returns.

Inspection Type: An inspection type defines the inspection process to be followed for a particular material or product. It determines the inspection steps, sampling procedures, and the usage decision criteria. Inspection types are configured in SAP QM to specify how inspections are conducted and what results are recorded.

Question: Can you explain the usage of the Quality Info Record in SAP QM?

Answer: The Quality Info Record (QIR) in SAP QM is used to maintain information related to the quality of materials supplied by vendors or produced internally. It contains data such as inspection specifications, sampling procedures, and quality scores for materials.

QIRs help in maintaining consistency in quality assessment for materials across various procurement or production processes.

They facilitate communication between purchasing, quality management, and vendor management teams by providing a centralized repository for quality-related information.

Question: How does SAP QM integrate with other SAP modules such as MM, PP, and SD?


Materials Management (MM): Integration with MM allows SAP QM to manage quality inspection processes for materials procurement, goods receipt, and inventory management. Inspection lots are triggered upon goods receipt and can be linked to purchase orders or material documents.

Production Planning (PP): Integration with PP enables SAP QM to conduct quality inspections during production processes. Inspection lots can be generated based on production orders or process orders, allowing quality checks at various stages of production.

Sales and Distribution (SD): Integration with SD allows SAP QM to manage quality aspects related to customer orders, deliveries, and returns. Quality inspections can be triggered for outbound deliveries or customer returns, ensuring that only products meeting quality standards are shipped to customers.

Question: What is the use of the SAP QM Notification and how is it used in quality management processes?

Answer: SAP QM Notification is used to report and manage quality-related issues or events within an organization.

It serves as a tool for documenting quality defects, non-conformances, and customer complaints.

QM Notifications trigger follow-up actions such as initiating corrective and preventive actions (CAPA), conducting investigations, and updating quality records.

They help in tracking the resolution of quality issues and improving overall quality management processes.

Question: Can you elaborate on the concept of Dynamic Modification Rule (DMR) in SAP QM and its significance?

Answer:DMR in SAP QM allows users to dynamically modify the inspection process based on specific conditions or criteria.

It enables flexible adaptation of inspection characteristics, sampling procedures, or acceptance criteria during the inspection process.

DMR enhances the responsiveness and agility of quality management processes by allowing real-time adjustments to inspection plans based on changing requirements or conditions.

By using DMR, organizations can optimize inspection efforts, reduce inspection costs, and improve overall efficiency in quality control activities.

Question: What is the difference between Quality Management in Discrete Manufacturing and Process Manufacturing in SAP QM?


Discrete Manufacturing: In discrete manufacturing, products are produced individually or in batches. Each unit can be identified separately, and quality inspections are typically performed at the individual product level. Inspection lots are commonly associated with production or process orders.

Process Manufacturing: In process manufacturing, products are produced continuously, and it’s challenging to isolate individual units. Quality management in process manufacturing focuses on managing the quality of the overall process and the end product. Inspection lots are often associated with batches or lots of materials rather than individual units.

Question: What is the significance of the Sampling Procedure in SAP QM, and how is it configured?


Significance: Sampling procedures in SAP QM define the method and frequency of inspections. They determine how many samples should be inspected from a lot or batch to make a reliable assessment of the overall quality.

Configuration: Sampling procedures are configured in the SAP QM system through transaction code QCC0. In this transaction, you can define the sampling scheme, sample size, and the sampling method. These configurations are linked to the inspection type and are essential in determining the quality control strategy for different materials or products.

Question: How does SAP QM handle Batch Management, and what role does it play in quality control processes?

Answer: SAP QM integrates with SAP Batch Management to link quality information to specific batches of materials or products.

Batch Management assigns unique identifiers (batch numbers) to groups of materials produced or procured together.

Quality inspections are often linked to specific batches, allowing organizations to trace and manage the quality of each batch individually.

Batch Management plays a crucial role in quality control by ensuring that products with the same batch characteristics are subject to the same quality standards and inspections.

Question: Describe the process of integrating SAP QM with SAP Document Management System (DMS)?

Answer: SAP QM can be integrated with SAP Document Management System (DMS) to manage and control quality-related documents.

Documents such as inspection plans, specifications, and quality certificates can be linked to SAP QM through DMS.

Integration ensures that the right documents are available during inspections, audits, and other quality processes, enhancing document control and compliance.

Question: What are the key components of SAP QM’s Results Recording and how is it utilized in quality inspections?


Inspection Characteristics: These define the attributes or parameters to be inspected, such as dimensions, weight, or visual appearance.

Inspection Methods: Specify the techniques or procedures used for measuring or evaluating inspection characteristics.

Inspection Specifications: Set the acceptable tolerance ranges for each inspection characteristic.

Utilization in Quality Inspections:

  • During an inspection, results are recorded against each inspection characteristic based on actual measurements or observations.
  • The system compares recorded results with specifications to determine if the product meets quality standards.
  • Results recording is crucial for making the usage decision, indicating whether the product is accepted, rejected, or requires rework.

SAP QM Interviewgig

Here, we have listed all the Top  Basic SAP QM Interview Questions and Answers for Freshers & Experienced. 

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