Data Analyst

  • Full Time
  • Mid Level
  • Hyderabad



  • Support the DSM Business Data Governance team in data governance, policy definition and system enhancement recommendations
  • Manage internal case queues supporting multiple Data Governance Councils
  • Understand new requests on the Salesforce Platform and work with multiple business units to gather business impact and approvals
  • Perform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business Objects
  • Investigate data issues and potential deep-dive analyses to help guide IT project requirements for issue resolution
  • Partner closely with data custodians from various business teams to determine priorities and run initiatives as needed
  • Work with IT teams to clarify business process and data needs and provide guidance on the implementation of data and process-related IT projects
  • Create documentation for stakeholders alignment. Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach.
  • Ensure quality of solution implemented with the creation of UAT test plans; Lead and participate in testing; Report on and propose solutions for pass/fail test cases
  • Run and manage monthly reports showing data quality issues within our application, understanding implications of reaching field and object limits
  • Manage regular maintenance on Data Governance-owned Data Dictionaries and Object Dictionaries
  • Attend working sessions overlapping with US Time Zone several days of the week: IST working hours: 10am-4:30pm and 9pm-11:30pm, flexibility ~1h

Required skills / experience:

  • Bachelor’s degree required
  • 2-5 years of business / systems analyst experience
  • Proficient in Excel
  • Proficient in SQL
  • 2+ years experience working with and querying a large Enterprise Data Warehouse
  • Salesforce Admin Certified preferred
  • Salesforce object model & SOQL experience preferred
  • 2+ years experience with Business Intelligence tools preferred (Tableau, Business Objects, etc …)
  • Strong experience developing detailed functional, system and program requirements
  • Experience working and communicating with both information technology and strategic business teams
  • Experience analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)
  • Exceptional analytical, problem-solving and communication skills, with the ability to influence stakeholders, lead and partner across functions and teams
  • Excellent oral and written communication skills with a high degree of attention to detail
  • Ability to tell compelling stories and explain complex issues in simple ways
  • Strong organization skills and ability to manage competing priorities
  • Demonstrated self-starter
  • Attention to Detail: #your favorite non-profit organization on your resume

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