Security guards are individuals employed to protect property, people, and assets from potential threats, unauthorized access, or criminal activities.
Their responsibilities are diverse and can vary based on the specific assignment, but generally include:
Surveillance: Security guards monitor designated areas, using surveillance equipment to identify and respond to suspicious activities.
Access Control: They regulate entry and exit points, checking credentials and ensuring only authorized individuals gain access to restricted areas.
Emergency Response: Security guards are trained to respond promptly to emergencies such as fires, medical incidents, or security breaches, taking appropriate actions to mitigate risks.
Patrols: Conducting regular patrols to deter criminal activity and maintain a visible presence to discourage potential threats.
Communication: Maintaining effective communication with team members and relevant authorities through radios or other communication devices to coordinate responses and share information.
Customer Service: Providing assistance and information to visitors, employees, or residents, contributing to a positive and secure environment.
Conflict Resolution: Security guards may need to defuse conflicts or confrontations, using verbal skills and de-escalation techniques.
Reporting: Documenting incidents, observations, and any irregularities in detailed reports to ensure a clear record of activities.
Alarm Response: Responding to alarms promptly, investigating the cause, and taking appropriate actions to address any security breaches.
First Aid: Possessing basic first aid skills to provide initial assistance in case of injuries or medical emergencies.