Genpact Walk in drive for Freshers and Experienced on 20th Sep 2023

Genpact

Genpact Mega Walk-In Drive

  • Role: Voice (English + Hindi)
  • Experience: 00-02+Years
  • Qualification: Any Graduate
  • Work Location: Hyderabad/ Secunderabad, Telangana

Job Description:

In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications.

Responsibilities

  • Respond to customer queries and customer’s concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Qualifications we seek in you

Minimum qualifications

  • Any Graduate except law (Only freshers are eligible)
  • Fluent in Hindi and English (Hindi is mandatory)

Preferred qualifications

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • You should be able to work on a flexible schedule (including weekend shift)

Walk-in interview Details

Date & Time: 20th September, 4.00 PM – 6.00 PM

Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049

To apply for this job please visit www.genpact.com.