A flight attendant, also known as cabin crew or air hostess/air steward, is a member of an airline’s crew who is responsible for ensuring the safety and comfort of passengers during a flight. They perform various duties, including conducting pre-flight safety checks, demonstrating safety procedures, serving meals and beverages, assisting passengers with their needs, and handling any emergencies or security issues that may arise during the flight.
When interviewing for a flight attendant position, the interview questions may vary depending on the airline and the specific role.
These questions assess your motivation for the role, your customer service skills, problem-solving abilities, teamwork, flexibility, and your ability to handle challenging situations. It’s a good idea to prepare answers to these questions, showcasing your relevant experiences and demonstrating your suitability for the position. Additionally, be prepared to discuss your availability, physical fitness, and any other requirements specific to the airline you are applying to.
Top most Asked flight attendant or Cabin Crew Interview Questions and Answers
What inspired you to become a flight attendant?
What do you think are the most important qualities for a flight attendant?
Why do you want to work for our airline?
How do you ensure passenger safety during a flight?
How do you handle conflicts with co-workers or members of the flight crew?
How do you handle difficult passengers or challenging situations on board?
How do you handle cultural differences or language barriers when dealing with international passengers?
What is your understanding of the role of a flight attendant in the airline industry?
How do you handle emergency situations, such as a medical emergency or an equipment malfunction?
How do you maintain your energy and positive attitude during long flights or when dealing with difficult passengers?
Can you describe a time when you went above and beyond for a passenger?
What type of work environment do you prefer?
What languages do you speak?
How can you handle stress?
What would you do if a passenger started panicking?
Commonly Asked Questions in Flight Attendant Interview