Intern / Apprentice

NTT

Working at NTT

Key Roles and Responsibilities:

  • Gain knowledge and experience in area of specialisation or function
  • Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
  • Remain current with the industry developments related to the relevant specific area or function
  • Provide general administrative to the specific area or function
  • Coordinate meetings, minute taking, logistics, filing and record keeping
  • Assist with the preparation and distribution of reports and review system data for accuracy
  • Identify errors or discrepancies they will investigate and correct or escalate them for resolution
  • Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
  • Contribute to client engagement and the success of the team
  • Accepts designated, business-focus projects to research, propose ideas and solutions
  • Assist in preparing information and research materials
  • create and maintain PowerPoint presentations

Knowledge, Skills and Attributes:

  • Attention to detail
  • Good verbal and written communication skills
  • Professional attitude and appearance
  • Ability to prioritise tasks and multitask
  • Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
  • Ability to deliver a quality service through their support offering
  • Passion for continuous improvement
  • Self-motivated and a passion to learn
  • Ability to work in a team-orientated, collaborative environment
  • Good planning, organizing and time management skills
  • Analytical mind with an inclination for identifying issues and/or defects
  • Knowledge and interest in the specific area or function
  • Knowledge of tools and methodologies associated with the specific area or function
  • Ability to apply theoretical knowledge in a practical manner

Academic Qualifications and Certifications:

  • Secondary school qualification or equivalent

Required Experience:

  • Relevant working experience is desirable but not essential
  • Some experience dealing with internal and external stakeholders

Skills Summary

Business Administration, Customer Service, Microsoft Office, Multitasking, Professional Etiquette, Project Management

What will make you a good fit for the role?

Workplace type:

On-site Working

To apply for this job please visit careers.services.global.ntt.

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