Data Center Technician Manager

Required Qualifications

• Bachelor’s degree in computer science or related technical field AND basic knowledge of computer hardware and components AND 5+ years’ experience supporting IT equipment or related technology or related experience working with technical teams.
• 2+ year(s) experience directing, supervising, or managing others.
• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Associate degree in Computer Science or related field and/or equivalent work experience.
• 4+ years’ experience supporting IT equipment or related technology.
• 3+ years’ experience working in a production, mission-critical 24x7x365 data center environment.
• Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt).
• 2+ years’ experience leading diverse, technical, or IT workforce of up to ten employees.