Agentforce/AI Deployment Strategist

Required Qualifications:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects
• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management
• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach
• Demonstrated entrepreneurial spirit, a “get-things-done” attitude, and a relentless focus on fast delivery and measurable customer impact
• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements
• Proven experience managing executive customer relationships in a strategic advisory or consulting role
• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering
• Ability to travel 25-50% of the time, as needed to customer sites

Preferred Qualifications:

• Understanding of the Salesforce platform and ecosystem
• Experience with Salesforce Data Cloud and/or Agentforce platform
• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance)
• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist)
• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds)
• Experience with AI/ML concepts beyond LLMs, such as natural language processing