Program/Project Management – Specialist

Responsibilities

Operational Program Management

• Will be a part of Site Program Management team which is a part of the CEO’s office
• Person will report into India Operations & Strategy team lead, overall folding to India Operations head
• Must have people/stakeholder management and an understanding of Employee Forums, R&R , formulating policies etc
• Work closely with project sponsor, cross-functional teams, and assigned project teams  to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives

Stakeholder & Cross-functional Collaboration

• Quickly develop and maintain relationships within the organization and/or with external partners.
• Support leadership in operational decision-making through data-driven insights and reporting.
• Excellent communication skills with ability to communicate across all organizational levels
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders
• Ability to think top-down yet stay connected to details.
• Work collaboratively and operate at all levels with global, cross-functional teams.

Vendor & Budget Management

• Manage relationships with third-party vendors and service providers, ensuring service quality and contractual compliance.
• Develop and monitor operational budgets, ensuring cost efficiency while maintaining service standards.

Strategic Initiatives

• Drive multiple site wide employee engagement and cross functional operational projects
• Lead or support site wide compliance, communications, employee success, infrastructure projects in collaboration with respective teams
• Manage program and project teams for optimal return on investment

Required skills and qualifications

• 5 to 7 years of experience
• Exceptional skills in leadership, time management, facilitation, and organization
• Understanding of HR Process and policy formulation
• Must be a Team Player
• Strong organizational and project management skills.
• Excellent communication and stakeholder management abilities.
• Data-driven decision-making with proficiency in operational analytics tools.
• Ability to manage multiple priorities under tight deadlines.

Preferred skills and qualifications

• Bachelor’s degree (or equivalent)
• MBA in HR or equivalent
• Fluency with Program Management tools (Trello, asana, JIRA etc)
• Familiarity with with Google Workspaces