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Renewals Data and AI Operations

Salesforce

Key Needs

ML Modeling

  • Lead field partnership program: recruit volunteers, prep input sheets, provide enablement
  • Serve as program-level PM
  • Own ML training dataset: Snowflake table creation, ongoing updates, and quality
  • Evaluate ML output and guide model refinement
  • UAT: Conduct data analysis and SME review of field inputs to identify new predictive elements

 

Data Cloud Integration

  • Act as Renewals SME for Data Cloud integration
  • Partner closely with Renewals Partners to define end-to-end data needs
  • Work with ML deployment to translate business requirements into technical specifications
  • Ensure stakeholder alignment, documentation, timelines, and cross-functional readiness
  • Oversee data cleanliness, structure, and future AI/Agent model compatibility

 

Strategic Partnership Planning

  • Work with Data, Analytics, DET teams to design the future needs for architectural support to support future AI/ML requests
  • Advise on proper models and approaches
  • Advise and enable field on nomenclature, conventions and how data is generated

Skills Required

  • Hands-on access with Snowflake, Databricks, Notebook LLM, Sales Cloud, Data Cloud, Agentforce and other tools to build, test, access and UAT data and modeling
  • Executive presentations to summarize findings and review roadblocks
  • KPI generation on effectiveness of results

To apply for this job please visit salesforce.wd12.myworkdayjobs.com.