Microsoft Dynamics CRM Interview Questions and Answers

In computing, Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft markets Dynamics applications through a network of reselling partners who provide specialized services. Very few installations take place without the aid of third-party resellers. In its 2013 update, the first since 2009, Microsoft removed the ability of users to access certain features (such as report writing) without the assistance of members of Microsoft’s approved reseller network. Microsoft Dynamics forms part of “Microsoft Business. CRM is available either as on-premises software or as a software-as-a-service offering called “Microsoft Dynamics CRM Online”.

Microsoft Dynamics is a number of different Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software applications, as well as small and medium business solutions. Microsoft Dynamics can be used with other Microsoft applications, such as SharePoint, Yammer, Office 365, Azure, and Outlook. In the near future, Microsoft HoloLens will also be added to the experience. Microsoft Dynamics focuses on industries such as retail, service, manufacturing, financial services, and the public sector.

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