What is IMAP Protocol?
IMAP (Internet Message Access Protocol) –Is a standard protocol for accessing e-mail from your local server. IMAP is a client/server protocol in which e-mail is received and held for you by your Internet server.

What is POP3 protocol?
POP3 [Post Office Protocol 3] is a protocol that offers a simple way for users to use mailboxes and download messages to their computers. It allows users to download mails from the mail server to the local server and enables you to read the mail even if you are offline.

What is SMTP protocol?
SMTP (Simple Mail Transfer Protocol) allows you to send emails and not to receive them, it act as Mail Transfer Agent (MTA) to deliver your e-mail to the recipient’s mail server.

What is HTTP Protocol?
HTTP (Hyper Text Transfer Protocol) is not a protocol dedicated for email communications, but it can be used for accessing your mailbox. Also called web based email, this protocol can be used to compose or retrieve emails from your account. Hotmail is a good example of using HTTP as an email protocol.
How to create an e-mail signature in an Outlook?
To set an e-mail signature in an Outlook
  • Main menu under TOOLS, click on OPTIONS
  • Go to the MAIL FORMAT tab and click signature
  • Under signature tab, click NEW
  • Type the new signature’s desired name and the click OK
  • Type the desired text of your under “EDIT SIGNATURE” and then click OK and click OK again
How you can access AOL e-mail account with Outlook?
To set up an AOL e-mail account in Outlook
  • Select tools, from account settings in the main menu in Outlook
  • Go to the e-mail tab option and then click NEW
  • Ensure that Microsoft Exchange, POP3, IMAP or HTTP is selected
  • Click Next
  • Type your name and enter your full AOL e-mail address
  • Click next, and after that make sure internet E-mail is selected
  • Click next again
  • Now select IMAP under account type
  • Under incoming mail server type “imap.aol.com”
  • Under outgoing mail server (SMTP) enter “smtp.aol.com”
  • Enter your AOL screen name under user name and then enter your AOL password
  • Tap on more settings and go to outgoing server tab
  • Make sure “My outgoing server” (SMTP) request authentication is checked
  • Now go to the “Advanced” tab, under server port numbers type “587” for outgoing server (SMTP). After that click OK, now click Next and then click Finish and then click close.
How to export Outlook folders to another format?
  • Choose Import and Export from the File menu.
  • In the resulting pane, select Export to A File and click Next.
  • From the Create a File of Type list, choose the appropriate file type and click Next. One of the seven types should be adequate for most purposes.
  • Choose the folder you want to export from and click Next.
  • Enter the path and filename for the exported file and click Next. Or click Browse to locate the appropriate folder and then enter just a filename.
  • Click Finish.
In this final window, Outlook may give you the opportunity to map fields. Generally, you won't need to change the wizard's settings unless you have very specific reasons for doing so.

What is the short cut used to undelete a message in an Outlook?
To delete a message in an Outlook, you can use shortcut Cntrl+Z

How to purge deleted messages automatically in Outlook?
To purge deleted messages automatically in Outlook
  • Open the folder in the IMAP account you want to set up for automation purging
  • Choose – edit ->Purge ->Purge Options from the main menu
  • Ensure Purge items when switching folders while online is checked
  • Click OK
What is the short cut for switching to tasks and switching to mail in Outlook?
  • Short cut for switching to tasks: Ctrl+4
  • Short cut for switching to mail: Ctrl+1
How you can change mail format in MS OUTLOOK?
To change the mail format in Outlook,
  • Tap on the tools from the main menu
  • It will open a window, select Options from the window
  • It will open another window, showing mail set up and mail format — Click on Mail Format option
  • Scroll down for a different format and select the format you want like rich text, plain text and HTML
  • Click OK
How you can manage archive settings in Microsoft Outlook?
To manage archive setting in MS Outlook,
  • Tap on tools from the main window
  • Then click on “options” tab, it will open a window showing “Spelling” and “Other”
  • Click on “Other” tab and select Auto-Archive
  • It will open window with all options like run auto-archive, prompt before auto-archive runs, delete expired items, archive or delete old items, etc.
  • Once you have set the options and setting
  • Click OK
How you can create recurring meeting In MS Outlook?
To create a recurring meeting request
  • In the main window, tap on options NEW, now click the arrow right of the NEW button and select Meeting Request
  • Click on options and then recurrence
  • Select the type of details from your options and then click OK
  • Enter the recipient’s mail address and then click send
How you can manage junk mails in MS Outlook?
  • Go to the main menu, tap on tools option and select “options” tab
  • It will open a window, under preference tab; you will have the option, “Junk E-mail” and “E-mail options.”
  • If you click on “junk e-mail” option, it will open another window
  • In this window, you can choose the option and click on the checker’s box the way you required like “permanently delete suspected junk emails” or “disable links and other functionality in phishing messages.”
  • In the end, tap on “Apply”
  • Click “OK”
How to work with your .pst file?
Outlook stores each user's folders, messages, forms, and files in a special file known as a Personal Folder file. You can save, copy, and even move a Personal Folder (.pst) file, although you shouldn't move it unless you have a specific reason for doing so and know what you're doing.

How to backup .pst file?
  • Choose Import and Export from the File menu to launch the wizard.
  • Choose Export to A File from the Choose an Action to Perform list and click Next.
  • Select Personal Folder File (.pst) from the Create a File of Type list and click Next.
  • Choose Personal Folders from the Select the Folder to Export from list.
  • Check the Include Subfolders option and click Next.
  • Specify a folder and filename for the backup file.
  • From Options, specify how to treat duplicate items.
  • Click Finish.
How to delete a .pst file from a profile?
  • Close Outlook if it's open.
  • From the Windows Start menu, choose Control Panel.
  • Double-click Mail.
  • Click Data Files.
  • Select Personal Folders and click Remove.
  • Click Close and close the Control Panel window.
How to back up Outlooks stuff?
Outlook's views -- Calendar, Contacts, Journal, Tasks, and E-mail -- aren't always part of the Personal Folders file. You can backup these components separately, as follows:
Repeat steps 1, 2, and 3 from the previous tip.
  • Choose the Outlook item folder you want to export from the Select the Folder to Export from list and click Next.
  • By entering or browsing, specify a folder and filename for the backup file.
  • From Options, specify how to treat duplicate items.
  • Click Finish.
How to make contacts appear in the Address Book?
When addressing e-mail, you can choose from Contacts items -- usually. If contacts don't appear, right-click the Contacts folder, choose Properties, and then click the Outlook Address Book tab. Make sure the Show This Folder as an Email Address Book is checked. If that option is dimmed, choose E-mail Accounts from the Tools menu and then choose View or Change Existing Directories or Address Book and do one of the following:
  • If Outlook Address Book isn't in the list, add it. Then, close Outlook and restart it.
  • If Outlook Address Book is listed, delete it, close Outlook, restart, and then add it.
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